TERMS & CONDITIONS
Trust is rooted in honesty and sincerity
1 – Scope of the terms & conditions
The customer declare to have read these terms & conditions and to be agree to be legally bound by this contract and the terms & conditions contained herein. These Terms & Conditions may be subject to modifications and updates. The applicable version to the customer’s purchase is that of the day the contract is concluded.
2 – Booking and Ordering
The sale of « Hairstyling and Makeup » services give rise to the establishment of a quote sent by email. The quotes are valid for 15 days period.
The order is final only after signature of the quote preceded by the mention “Good for agreement and execution of the quote” and the payment of a deposit.
In the event of cancellation of the order by the Customer after its acceptance by Widnie Alexis and exceeding the withdrawal period mentioned in article 6 of these Terms of Sales, for any reason whatsoever except force majeure, a sum equivalent to 30% of the total amount of the services ordered will be acquired from Widnie Alexis and invoiced to the Customer as damages in compensation for the losses suffered.
3 – Prices
The services offered by Widnie Alexis are provided at the rates in effect according to the quote established when ordering. The prices are expressed in Euros including taxes and are not subject to VAT.
These prices are firm and shall not be subject to change during their period of validity. Widnie Alexis reserves the right, outside this period of validity, to modify the prices at any time. They do not include travel costs, invoiced in addition and calculated prior to placing the order. The payment requested from the Customer corresponds to the total amount of the order, including these costs.
4 – Payment Details
A deposit corresponding to 30% of the total price of the services ordered is required from the Customer when making the final reservation.
The price is payable in cash on the day of provision of the Services ordered under the conditions defined in the article “Provision of Services” below by secure payment:
- Bank cheque in the order of Widnie Alexis
- Bank transfer
In the event of payment by check, it must be issued by a bank domiciled in France or Monaco. The check is cashed upon receipt.
Widnie Alexis will not be required to provide the Services ordered by the Customer if the price has not been paid in full beforehand under the conditions and above indicated.
Payments made by the Customer will only be considered final after receipt of the sums due by Widnie Alexis.
In addition, Widnie Alexis reserves the right, in the event of non-compliance with the terms of payment, to cancel the provision of the services and / or to suspend the performance of its obligations.
No additional costs, greater than the costs borne by Widnie Alexis for the use of a means of payment can be billed to the Customer.
5 – Provision of services
The services ordered by the client will be provided by Widnie Alexis on the date indicated by the client.
Widnie Alexis undertakes to make its best efforts to provide the Services ordered by the Client as part of an obligation of means and on the date indicated by the Client.
The provision of the Services may take place at any other location designated by the Customer, at the exclusive expense of the latter.
In the event of a specific request from the Customer concerning the conditions of supply of the Services, duly accepted in writing by Widnie Alexis, the related costs will be the subject of a subsequent specific additional billing.
Widnie Alexis will reimburse the Client or rectify (to the extent possible) as soon as possible and at its expense, the Services for which the lack of conformity has been duly proven by the Client.
6 – Right of withdrawal
The Customer has, in accordance with the law, a withdrawal of 14 days period from the final conclusion of the contract to exercise his right of withdrawal from Widnie Alexis and cancel his order, without having to justify reasons or pay any penalty.
The right of withdrawal can be exercised online by e-mail sent to firstname.lastname@example.org mentioning the order concerned by this withdrawal.
In the event of exercise of the right of withdrawal, the costs incurred for the supply of the test will remain with Widnie Alexis and the total or partial amounts paid will be retained as contractual compensation.
7 – Information technology and individual freedom
Pursuant to Law 78-17 of January 6, 1978, the personal data requested from the Customer are necessary for the processing of his order and the establishment of quotes and invoices. These data may be communicated to any Widnie Alexis partners responsible for the execution, processing, management and payment of orders.
8 – Intellectual property
Widnie Alexis remains the owner of all intellectual property rights on the photos produced for the performance of the services.
The Customer therefore refrains from any reproduction or use of said photos without the express, written and prior authorization of Widnie Alexis who may make it conditional on financial compensation.
9 – Force majeure
The Parties cannot be held responsible if the non-performance or delay in the performance of one or any of their obligations, as described herein, results from a case of force majeure, within the meaning of article 1218 of the Civil Code.
By express agreement, constitutes a case of force majeure, “Accident, annulment of marriage, epidemic, pandemic including COVID-19 or death”.
The Party noting the event must immediately inform the other party of its impossibility to perform its service and justify it to the latter. The suspension of obligations may in no case be a cause of liability for non-performance of the obligation in question, nor induce the payment of damages or penalties for delay.
The performance of the obligation is suspended for the duration of the force majeure if it is temporary. Consequently, as soon as the cause for the suspension of their respective obligations has ceased, the Parties will make every effort to resume the normal performance of their contractual obligations as quickly as possible. To this end, the prevented Party will notify the other of the resumption of its obligation by registered letter with acknowledgment of receipt. If the impediment is final, the present will be purely and simply resolved.
In the case of COVID-19, if the execution of the services offered by Widnie Alexis cannot be carried out due to the unavailability of Widnie Alexis on a postponed date, the payment of 30% paid for the reservation of these services will be refunded to the client in full.
10 – Applicable law to these terms & conditions and language
These Terms of sales are subject to French law and are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in case of dispute.
11 – Litigation
The parties undertake to seek an amicable solution to any dispute that may arise from the performance of the services. If they fail to do so, the parties will submit the dispute to the competent commercial court.
12 – Pre-contractual information and client agreement
The Customer acknowledges having been informed, prior to placing his order and concluding the contract, in a readable and understandable manner, of these General Conditions of Sale and of all the information listed in article L. 221-5. of the Consumer Code, and in particular the following information:
- The essential characteristics of the Services, taking into account the communication medium used and the Service concerned
- The price of Services and ancillary costs (travel)
- In the absence of immediate execution of the contract, the date on which Widnie Alexis undertakes to provide the Services ordered
- Information relating to the identity of the Service Provider, his telephone and electronic contact details, and his activities, if it does not appear from the context
- Information relating to legal and contractual guarantees and their implementation methods
- The functionalities of digit al content and, where applicable, its interoperability
- The possibility of resorting to conventional mediation in the event of a dispute
- Information relatinf to the right of withdrawal (existence, conditions, time limit, methods of exercising this right), the terms of termination and other important contractual conditions
- The accepted payment methods
The fact that a physical or legal person orders services from Widnie Alexis implies full and complete acceptance and acceptance of these Terms of Sales and the obligation to pay for the services ordered which is expressly recognized by the customer, who waives in particular to take advantage of any contradictory document which would be unenforceable against Widnie Alexis.
Date and signature of the client preceded by the mention
” I acknowledge having read and accepted the general conditions of sale. Good for agreement “
Dernière mise à jour : 24 novembre 2020